Lauren Pham

Edmonton, AB

Luxury Travel Concierge

Just as you would use a wedding planner to plan your wedding or speak with a legal adviser when seeking professional legal advice/guidance, a Professional Travel Concierge offers specialized services for your travels. Our professional services include the research/planning, customized proposals/itineraries, assistance before/during/after travels, navigating you through the ever changing travel protocols/requirements, extended hours outside of business hours to answer your questions/concerns while in destination, Concierge services such as securing your dining reservations/arranging special requests/contacting your hotel before you arrive to ensure everything is in order, advocating on your behalf with suppliers/tour operators, securing your booking/any activities in destination, curating the most personal of experiences with my expertise and knowledge along with great exclusive supplier relations to better serve you and bring you exclusive products only available to our clients.

My Travel Specialties

Professional Travel Concierge

Just as you would use a wedding planner to plan your wedding or speak with a legal adviser when seeking professional legal advice and guidance, a Professional Travel Concierge offers specialized services for your travels.

Our professional services include the research and planning, customized...
Read more from my Professional Travel Concierge bio.

Making Your Travel Dreams Come True

Professional Travel Concierge

Let me start off by introducing myself. My name is Lauren and I am the founder and owner of Platinum Dreams Travel Concierge as well as a wife and mother of 4. Since I was a child I have always loved to experience new surroundings, cultures and adventures through travel. Travel is not only a passion...
Read more from my Professional Travel Concierge bio.

Beach destinations

Family Travel expert

I am a seasoned Family Travel Expert dedicated to crafting unforgettable experiences for families worldwide. With 6 years of expertise in the travel industry, I passionately advocate for and specializes in creating tailored, immersive, and enriching journeys that cater specifically to families' unique...
Read more from my Family Travel expert bio.

Family Travel

Honeymoon Expert

Just like your big wedding day, your honeymoon is also a once in a lifetime event.

As a seasoned honeymoon travel expert, I've dedicated myself to curating unforgettable experiences for couples embarking on this special journey. With a wealth of experience spanning over 6 years in the travel...
Read more from my Honeymoon Expert bio.

My Travel Albums

Travels

Visiting a local village in Fiji is a must

View Album

My Travel Stories

Christmas in Paradise

The joys of Christmas can be seen throughout the world in December in all destinations while traveling. One of my favorite destinations to travel as a family during the Christmas season is to the all inclusive resorts of Cancun Mexico. My most recent stay was at The Grand at Moon Palace 5 star...Read more.

Customer Testimonials

Always Amazing

I have been working with Platinum Dreams the lat 5 years and our experiences have always been great. Lauren knows her stuff, doesn't compromise quality, is there if anything goes wrong or to answer questions and goes above and beyond. We have traveled on about 12 trips ranging from a weekend getaway to 6 weeks traveling throughout Europe and enjoying everything from the beaches to the country side where we have experienced so much and right down to the tiniest details, everything was planned out. HIGHLY recommend Platinum Dreams to anyone who wants quality, great service and an amazing trip.

SR Edmonton Alberta

Made my trip so much less stressful

We booked a trip with Lauren to St. Lucia. I always did on line booking on my own, I will use Lauren going forward. Lots of great information, prompt service, even while we were on our vacation. Made my trip so much less stressful.

Karen R, Edmonton AB

Our dream honeymoon

Lauren went above and beyond for our honeymoon vacation. We couldn't of dreamed of what she was able to provide us and was available to us at a moments notice. She made us feel like we were her only clients and I would and always do recommend her to anyone and everyone that mentions travel.

Shawnee Edmonton AB

Personalized Vacations and Great Deals

Looking for a dream vacation at a steal of a deal? Then you better call Lauren!!! Seriously though, Lauren always comes through with great all-inclusive deals and will NOT (I repeat NOT) sell you on a resort that is anything less than the best! She always has an honest opinion and works with you to find a vacation tailored to your every whim! Don't spend much time at the beach, but love fancy a la carte dinners? Lauren's got a resort for that ;) I cannot wait for COVID19 to be over so I can book my next vacay with Lauren!!!

Aimee R. Edmonton AB

It's not just the destination, it's the journey

The best travel agent EVER! Lauren has booked me on a amazing vacations. More importantly she was there every step of the way when things didn't go as planned! Unfortunately my last vacation booked had to be canceled because of the state of the world. She has rallied and been my voice, and made it a painless experience for me (even though I know it was difficult for her). I've had Lauren on speed dial when we have had small problems with flights and checking in at Mexico destinations. She has worked tirelessly to ensure my family had the best experiences possible. Lauren your hard work is not unnoticed and is so appreciated. I wish I could pay you back for all your kindness! Thank you for all you do.

Tammy P Red Deer AB

Wonderful Experience

Working with Lauren feels like I'm planning a getaway with my BFF - she intuitively understands what I'm asking for and knows exactly what to suggest for the perfect trip. Lauren is so knowledgeable and thorough, I trust her advice absolutely. You will never go wrong booking your next adventure or super relaxation spot with Lauren.

M. R. Alberta

Solo in Bali

I highly recommend booking your next trip through Lauren! I just returned from a solo 3 week trip to Bali and Lauren was absolutely AMAZING from our first conversation in determining the best and safest destination for my first solo trip, to her expertise in selecting my accommodations and excursions. Lauren is on top of everything and is so diligent and committed to her clients. She was in contact with me by fb Messenger throughout my trip. I will continue to book all my travel through Lauren in the future. She is the ultimate Travel Concierge who really cares

Jenny H Red Deer Alberta

My Reviews

9 of 10 people found this review helpful

The most amazing trip!

Lauren was absolutely fantastic to work with. She accommodated changes for us, helped tremendously in navigating travel during the pandemic, was in constant communication, was very responsive and checked in to make sure everything was going well for us. I would highly recommend her without hesitation.

By Shane M from Edmonton, AB
Traveled to Mexico

I would recommend this agent to my family and friends