(77 Reviews)
100% Recommended

Lauren Pham

Edmonton, AB
Professional Travel Concierge

Let me start off by introducing myself.  My name is Lauren and I am the founder and owner of Platinum Dreams Travel Concierge as well as a wife and mother of 4.  Since I was a child I have always loved to experience new surroundings, cultures and ...
Learn more about me.

Professional Travel Concierge

Beach destinations
Beach destinations

Let me start off by introducing myself.  My name is Lauren and I am the founder and owner of Platinum Dreams Travel Concierge as well as a wife and mother of 4.  Since I was a child I have always loved to experience new surroundings, cultures and adventures through travel. Travel is not only a passion but a way of life for me and my family.  Not only was I lucky enough to travel throughout my childhood and gain so much from it, I have also been fortunate to travel throughout my adult life with and without my family. 


My absolute favorite part of traveling is immersing myself in the surroundings of my destination and experiencing all the local culinary delights that are unique to an area.  If there is one thing in life that truly makes me feel a sense of bliss, it is traveling somewhere I have never been. 


I have been in the travel industry since 2017 and have an extensive knowledge and expertise in many areas of travel including luxury travel, honeymoons, family travels, solo travel, and celebration travels.  Through my personal and professional knowledge I am able to create a unique and personal experience right from our first initial consultation call until the moment you arrive home.  As a personal travel concierge I strive to curate the perfect trip tailored to your travel dreams and specific needs all while providing exceptional concierge services. 


If you are looking to fulfill your bucketlist and travel dreams, then I would love to work with you.  Whether you are wanting to sail in the south of France, sip wine in your private Villa in the rolling Hills of Tuscany, visit the European Christmas markets, a honeymoon in Bali, or just want to sit back in a beach side cabana at an all inclusive resort, I am here to assist you.  


What is a Professional Travel concierge?


Just as you would use a wedding planner to plan your wedding or speak with a legal adviser when seeking professional legal advice and guidance, a Professional Travel Concierge offers specialized services for your travels.Our professional services include the research and planning, customized proposals and itineraries, assistance before, during and after your travels, navigating you through the ever changing travel protocols, exit and entry requirements, extended hours outside of regular business hours to answer your questions  and concerns while in destination, Concierge services such as securing your dining reservations/arranging special requests/contacting your hotel before you arrive to ensure everything is in order for your arrival, advocating on your behalf with suppliers and tour operators, securing your booking and any activities in destination, curating the most personal of experiences with my expertise and knowledge along with great exclusive supplier relations to better serve you and bring you exclusive products only available to our clients.

Luxury Beach Destinations

The world is filled with amazing beach destinations and I am here to help you explore them. Whether you have a beach destination in mind or need inspiration, I will be with you every step of the way. From the shores of Tahiti to the coast lines of North America and everything in between, the possibilities are endless.

My Travel Albums

Travels
Visiting a local village in Fiji is a must

My Travel Stories

Christmas in Paradise

The joys of Christmas can be seen throughout the world in December in all destinations while traveling.   One of my favorite destinations to travel as a family during the Christmas season is to the all inclusive resorts of Cancun Mexico.  My most recent stay was at The Grand at Moon Palace 5 star...Read more.

My Reviews

9 of 10 people found this review helpful
The most amazing trip!
Lauren was absolutely fantastic to work with. She accommodated changes for us, helped tremendously in navigating travel during the pandemic, was in constant communication, was very responsive and checked in to make sure everything was going well for us. I would highly recommend her without hesitation.
By  Shane M  from  Edmonton, AB
Traveled to  Mexico
I would recommend this agent to my family and friends
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22 of 39 people found this review helpful
Was such a wonderful trip with my husband!
Lauren is such a bubbly lady!! She answered all my questions and more and was so informative about the resorts and excursions. She has such great energy!! Very refreshing!!!
By  Tania   from  Alberta
Traveled to  Playa Del Carmen ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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22 of 41 people found this review helpful
Love working with Lauren Pham
Working with Lauren feels like I'm planning a getaway with my BFF - she intuitively understands what I'm asking for and knows exactly what to suggest for the perfect trip. Lauren is so knowledgeable and thorough, I trust her advice absolutely. You will never go wrong booking your next adventure or super relaxation spot with Lauren.
By  M  from  Edmonton
Traveled to  Playa Mujeres ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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2 of 2 people found this review helpful
The best trip we ever had
The best
Always was there for us when we needed
Strong support to us
By  Jamie  from  Edmonton
Traveled to  Punta Cana ~ Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
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3 of 4 people found this review helpful
Knowledgeable travel agent
Extremely knowledgeable, seriously knows her stuff regarding all things travel!
By  Chewyisout   from  Edmonton .ab
Traveled to  USA
I would recommend this agent to my family and friends
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Destination Expert:

  • Mexico
  • Bali
  • Caribbean
  • Europe
  • Singapore

Travel Specialist:

  • Luxury
  • All Inclusive
  • Honeymoons
  • Celebration Travel
  • Family Vacations

Top Travel Partners:

  • Marriott Hotels
  • Kensington
  • Inclusive Collection – World of Hyatt
  • Small Luxury Hotels
  • Air Canada Vacations

Certifications/Awards:

  • Air Canada ACE certificate
  • Marriott Hotel Excellence Sales Specialist
  • Mexico Specialist
  • Luxury speicalist
  • Voted Best in Edmonton Travel agencies 2022

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