(77 Reviews)
100% Recommended

Lauren Pham

Edmonton, AB
Professional Travel Concierge

Let me start off by introducing myself.  My name is Lauren and I am the founder and owner of Platinum Dreams Travel Concierge as well as a wife and mother of 4.  Since I was a child I have always loved to experience new surroundings, cultures and ...
Learn more about me.

Family Travel expert

Family Travel
Family Travel

I am a seasoned Family Travel Expert dedicated to crafting unforgettable experiences for families worldwide. With 6 years of expertise in the travel industry, I passionately advocate for and specializes in creating tailored, immersive, and enriching journeys that cater specifically to families' unique needs and desires.


Having explored a number of countries and counting with my own family, I possess an unparalleled depth of knowledge about diverse cultures, destinations, and family-friendly activities. I understand the intricacies of planning seamless trips that cater to multi-generational dynamics, diverse interests, and varying age groups within families.


Recognized for my expertise, I have won top Agency for the past 3 years as I take pride in ensuring the best possible travels for my clients and their families.  Offering guidance on everything from destination selection and accommodation choices to activity planning and safety measures for travels.


As a passionate advocate for family bonding through travel, I believe that these experiences not only create lasting memories but also foster stronger connections and understanding among family members. I prioritize the creation of itineraries that balance fun, education, and relaxation, ensuring that each journey is both enjoyable and culturally enriching.  My commitment to excellence is reflected in my personalized approach to crafting tailor-made travel experiences. I collaborate closely with families, taking into account their preferences, interests, and unique dynamics to curate bespoke itineraries that exceed expectations.Whether it's a relaxing beach getaway, an adventurous outdoor expedition, or an immersive cultural exploration, I am dedicated to turning family travel dreams into reality, ensuring every moment is filled with joy, discovery, and cherished memories.

My Travel Albums

Travels
Visiting a local village in Fiji is a must

My Reviews

9 of 10 people found this review helpful
The most amazing trip!
Lauren was absolutely fantastic to work with. She accommodated changes for us, helped tremendously in navigating travel during the pandemic, was in constant communication, was very responsive and checked in to make sure everything was going well for us. I would highly recommend her without hesitation.
By  Shane M  from  Edmonton, AB
Traveled to  Mexico
I would recommend this agent to my family and friends
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22 of 39 people found this review helpful
Was such a wonderful trip with my husband!
Lauren is such a bubbly lady!! She answered all my questions and more and was so informative about the resorts and excursions. She has such great energy!! Very refreshing!!!
By  Tania   from  Alberta
Traveled to  Playa Del Carmen ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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22 of 41 people found this review helpful
Love working with Lauren Pham
Working with Lauren feels like I'm planning a getaway with my BFF - she intuitively understands what I'm asking for and knows exactly what to suggest for the perfect trip. Lauren is so knowledgeable and thorough, I trust her advice absolutely. You will never go wrong booking your next adventure or super relaxation spot with Lauren.
By  M  from  Edmonton
Traveled to  Playa Mujeres ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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2 of 2 people found this review helpful
The best trip we ever had
The best
Always was there for us when we needed
Strong support to us
By  Jamie  from  Edmonton
Traveled to  Punta Cana ~ Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
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3 of 4 people found this review helpful
Knowledgeable travel agent
Extremely knowledgeable, seriously knows her stuff regarding all things travel!
By  Chewyisout   from  Edmonton .ab
Traveled to  USA
I would recommend this agent to my family and friends
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Go to my main profile

Destination Expert:

  • Caribbean
  • Europe
  • Fiji
  • Mexico
  • Bali

Travel Specialist:

  • Arts & Culture
  • Family Vacations
  • All Inclusive
  • Escorted Tours
  • Nature

Top Travel Partners:

  • G Adventures
  • Kensington
  • WestJet Vacations
  • Sunwing Vacations
  • Air Canada Vacations

Certifications/Awards:

  • Air Canada ACE certificate
  • Marriott Hotel Excellence Sales Specialist
  • Mexico Specialist
  • Luxury speicalist
  • Voted Best in Edmonton Travel agencies 2022

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